Privacy Policy – The Tisch Family Zoological Gardens in Jerusalem Ltd. (NPO) and the Gottesman Family Israel Aquarium, Jerusalem website

*This privacy policy is written in the masculine gender for convenience only and applies to all genders.*

Under 18? The text below may be a bit complex. We recommend consulting with a responsible adult before using the company's website.

Hello,

As part of the policy of The Tisch Family Zoological Gardens in Jerusalem Ltd. (NPO) (hereinafter: the "Company," "Zoo," or "Gardens") and the Gottesman Family Israel Aquarium, Jerusalem website, and our commitment to transparency and clarity, we are publishing this document to detail our website's privacy policy. It is important to us that you understand how we view and respect your privacy, and how we may use the information you provide, both in light of legal requirements and in accordance with the purposes of the Zoo's registered databases.

Please note that this policy may be updated from time to time, so it is important to check back and stay informed of its provisions.

Website Terms of Use

1. The website provides general information about the Zoo, its exhibits and areas, animal departments, plants, tours and guided activities, programs, summer camps, how to donate to the Zoo, and how to partner with the Zoo's nature conservation efforts in Israel and worldwide. It also allows, among other things, the purchase of tickets or memberships for individual and group visits and unique experiences.

2. Visiting and using the website constitutes agreement to the terms detailed in this policy. If you do not agree to these terms, please refrain from visiting and using the website. For any questions, we are available via the contact details provided below.

3. The terms of the privacy policy detailed below are an integral part of the terms of use.

4. The purpose of this privacy policy and the terms detailed herein is to outline, among other things, how the Company uses the details provided by the user during their use of the website, as well as any other data generated based on the analysis of these details and any information about the user that has come or will come to the Company's attention during the use of the website or the user's engagement with the Company (collectively: "User Details"), all of which shall be subject to the provisions detailed in this privacy policy.

What information may we collect?

5. The Company may collect and store any information about website visitors and users that was provided by them or collected by the Company as a result of and/or in connection with the use of the website, as detailed in this policy.

6. In this policy, the term "Personal Information" or "Information," including User Details, refers to any information collected by us or provided to us by you that can be used to identify you with reasonable effort during your use of the services, including "Information" as defined in the Protection of Privacy Law, 5741-1981 ("Privacy Protection Law"). Using the Company's website and the services offered therein requires providing personal information about you. Below, we detail the methods of data collection and the types of information you agree to provide for the purpose of using the website:

6.1. Technical Information and Digital Identifiers – When using the website, technical information about you will be collected: browser type, device details, IP address, browsing data, and usage habits on the Company's website, including browsing and consumption patterns. This information will be collected using 'Cookies,' as detailed under the "Cookies" heading below.

6.2. Information required for receiving various services on the website – You may perform several actions through the website, some of which require identification, such as purchasing tickets and memberships, registering for programs, making donations, content you have shown interest in, payment methods, correspondence with the Zoo, and the like. As part of receiving the services, activities, and benefits offered by the Company—whether through the website, social media platforms such as Facebook, Instagram, TikTok, and WhatsApp (hereinafter: "Social Media"), or through purchases and inquiries to our service center—you may be required to provide personal information such as your name, address, contact details (such as phone number and email), or ID number.

6.3. You are not legally obligated to provide personal information. Providing personal information is done of your own free will and consent. Accordingly, you agree that without providing such personal information, the Company may not be able to offer you its services, you may not be able to use all the services offered through the website, and/or the Company may not be able to respond to your inquiry or contact you as required.

6.4. You declare that you are aware of and hereby agree that the information you have provided and/or that has been collected about you in the course of this engagement with the Company, and/or during your use of the website and/or through purchases you have made, will be stored in databases under the Company's control.

7. You must provide and/or update information on the Company's websites that is correct, reliable, and accurate, only in your own name and for yourself, and not on behalf of or for third parties, except in cases where you have been explicitly authorized to do so in writing.

How do we use the information?

8. By providing and allowing the collection of information as detailed above, you consent to the storage of your data in the Company's databases for the purpose of fulfilling the objectives registered in relation to the Company's databases, and to its use in accordance with these objectives:

8.1. Optimizing and managing our engagement with you regarding changes to the Company's services or products, or clarifications and updates concerning existing agreements and specific actions between you and the Company.

8.2. Collecting costs required for certain services, subject to your consent.

8.3. To operate, manage, and provide the service on the Company's website, including enabling the receipt of offers for additional products relevant to your preferences while using the site.

8.4. To enable you to use the website and the content contained therein.

8.5. To improve and enrich your browsing experience on the Company's websites, and to provide offers and updates regarding Company activities that may interest you.

8.6. To comply with legal requirements and to assist any authority and/or authorized third party in preventing fraud, ensuring operation and security, detecting scams, and/or any other illegal activity.

8.7. To contact you with marketing offers, including invitations to events, advertisements, and offers to purchase products or services. The Company may send you operational messages, alerts, and updates via various channels, such as email or text messages, including based on your preferences. If you wish to opt out of receiving direct mail or advertising, you may do so by contacting the Company directly using the contact details provided below, specifying your details and the request (in the subject line), or by following the removal instructions provided in the direct mail or advertising message.

8.8. For commercial and statistical purposes, troubleshooting and resolution, conducting statistical research and analysis, and collecting and providing non-personally identifiable statistical information to third parties, including advertisers.

8.9. As part of your identification during a specific service process (e.g., registering as a subscriber), we will associate technical information and information collected via digital identifiers with you in order to optimize your data within the Company, present you with relevant and optimal services, offer you suggestions while you use the site, and profile your usage patterns to improve our service.

Cookies

9. Please be aware that the Company uses data-gathering software, cookies, and similar technologies on its website, such as Facebook pixels, Wix, Google Analytics, and cookies of the lastExternalReferrer/Time type (collectively, "Cookies"), for the ongoing and proper operation of the site, to secure the data and information provided, and to collect statistical data regarding the use of services, make decisions regarding your profile and/or activity, verify details and identity, prevent fraud and scams, and improve the user experience by tailoring content and services to your personal preferences, as well as for information security purposes.

10. In short, cookies are text files that a user's browser or application creates upon instruction from the website's servers. Some cookies expire when you close the relevant application, while others are stored on the memory of the device you are using.

11. Cookies contain and collect various information, such as the pages you visited, the duration of your stay on the site, where you came from, information you wish to see when entering the site, your IP address, your device characteristics, and more. Cookies may also store information regarding your browsing habits on other websites, including the sites you have visited, the pages on those sites, and any other actions taken there. The information in cookies is encrypted, and the Company takes precautions to ensure that only its computers or those acting on its behalf can read and understand the information stored within them.

12. Cookies may be provided by third parties—for example, Google Analytics cookies are embedded in the zoo's website, and Facebook Pixel cookies are embedded in the company's websites.

13. For more information on the use of cookies by third parties, and if you wish to learn more about cookie policies and limit the use of information collected through these or similar tools, you may visit the following addresses:

Googleprivacy ;Facebookprivacy ;

And specifically regarding Google:

google analytics opt-out

google privacycheckup

14. You may also change your browser settings to block some or all cookies. Check your browser's help file to explore how to disable cookies. Please note that in such a case, some or all services may not function properly (for example, returning to where you left off during a service request). Changing browser settings is your sole responsibility. Please be aware that disabling cookies may prevent you from using some of the services.

Sharing Information with Third Parties

15. The company may transfer information about you to third parties from time to time, as detailed below or in any other case where such transfer is required:

15.1. At the user's request and/or with their explicit consent;

15.2. If you activate or purchase products or services from third parties through your personal area, the information necessary for them to complete the service provided will be transferred to that party.

15.3. As part of operations with business partners relevant to a transaction, such as when applying for workshop services offered by the company on its website, as well as for the stated purposes of use, in order to provide, optimize, and create new services;

15.4. In any case where you violate the terms of use of the company's websites, including the privacy policy, and/or in cases where you perform or attempt to perform, yourself and/or through anyone on your behalf, actions contrary to the provisions of the terms of use, including the privacy policy and any applicable law, using or in connection with the services;

15.5. For legal purposes, such as disclosure to an authority due to a legal requirement, a statutory obligation, a court order directing the company to provide information to third parties, or for the purpose of managing a legal proceeding or dispute;

15.6. In any case where the company believes that the disclosure of information is necessary to prevent serious harm to the company, and/or to the property or person of the user and/or third parties, or to prevent other serious harm at its sole discretion;

15.7. As part of a change in the company's organizational and operational structure, including if the company transfers, sells, or assigns its operations and/or its rights and obligations toward the user, in whole or in part, to a third party, or in the event of a change in control of the company, including through a merger, acquisition, or purchase of all or part of its assets, provided that such third parties agree to abide by the provisions set forth in this privacy policy.

15.8. The company may provide statistical information to third parties, including advertisers, subject to the terms of this privacy policy and any applicable law. In any case, statistical information provided to third parties will not identify the user personally.

15.9. As part of using the company's websites, various links to external sites may appear, such as social networks like Facebook (hereinafter "External Sites"). Clicking on these External Sites is done at your own discretion and risk, as you will leave the website and be redirected to an external application, where you will be subject to its terms, including its privacy policy. From that point on, the company and/or anyone on its behalf will have no control over what happens to your information and will therefore bear no responsibility in this regard.

16. Data Confidentiality and Security

16.1. The Company respects the information you have shared and therefore takes all reasonable measures to ensure the confidentiality of your data.

16.2. The Company, as the website operator, uses secure servers to ensure proper data storage. We use encryption to enhance the security level of transaction data.

The Company takes reasonable measures to protect the information, the website, and the hardware and software components associated with its operation, and ensures they are updated regularly, among other things, to protect the website and its content from unauthorized intrusions, breaches, or eavesdropping.

16.3. Furthermore, the Company regularly updates itself on technological developments in software and hardware to provide website users and customers with the best protection against intrusion or hacking, including unauthorized access to the databases under its control. Despite our efforts to provide the most robust and airtight security solutions available, browsing the internet is never 100% secure, and unfortunately, we cannot fully guarantee the integrity and safety of the information. Therefore, by browsing the website and providing user details, the user releases the Zoo and/or anyone on its behalf from liability for any damage caused to them and/or anyone on their behalf due to attacks, hacking attempts, or data breaches, and waives any claim against the Zoo and/or anyone on its behalf in this regard. Should you have any questions regarding the security of your personal data on the website, please contact the Company using the contact details provided below.

17. Freedom of Information and Your Right to Access Data

17.1. Under the Protection of Privacy Law, 5741-1981, you, or someone on your behalf, are entitled to review the information about you held in the databases under the Company's control and may request that the Company correct this information if it is incorrect, incomplete, or inaccurate.

17.2. The Company will provide access to the information in Hebrew, Arabic, or English, as per your request. The Company is not obligated to disclose information protected by legal privilege, unless the requester is the person for whose benefit the privilege was established.

17.3. To exercise these rights, you must send a written request to the Company, which is the controller of the database where your information is stored, via the "Contact Us" tab on the website, or alternatively, you may use one of the contact methods listed in the sections below, and the Company will provide you with a dedicated form to submit such a request.

17.4. For any questions, clarifications, or feedback regarding this privacy policy, or if you wish to follow up on your request to access, change, or correct your personal information, please send an email to customer service at info@jbz.org.il, or use the "Contact Us" page on the website.

17.5. All correspondence with the Company must include your full details, including your residential address and email address for contact, as well as a precise description of your request. The Company will endeavor to respond to all reasonable requests within a reasonable timeframe.

17.6. The Company reserves the right to accept or reject your request. If the Company chooses to accept your request, it will correct or delete the personal information as required and notify any party that received the personal information from it, within the timeframe prescribed by law. If the Company chooses to refuse the request, it will notify you of its refusal in the manner and form prescribed by law.

17.7. It is important to us that you fully understand our privacy policy and feel comfortable while browsing our website. If you have any further questions or need clarification, we would be happy for you to contact us at the email address info@jbz.org.il.

1 Aharon Shulov, Jerusalem02-6750111

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